Job Title
HHU Data & Administration Officer (Bhip) Bradford Health Inequities Programme (Bhip)
JOB DESCRIPTION & PERSON SPECIFICATION
About Happy Healthy You
Happy Healthy You delivers a range of health and wellbeing activities and services across Bradford, working closely with Global Majority communities and people experiencing the greatest barriers to good health and health equity. We go to trusted places where people live, work and gather, working alongside communities to deliver culturally grounded activities and support. We listen to and ethically represent lived experience and community insight, while developing local capacity and leadership. We work with communities and partners to turn that insight into practical action, helping to shape services and contribute to lasting system change that improves health, wellbeing, and quality of life.
The Bradford Health Inequities Programme (Bhip)
The five-year programme funded by the National Lottery Community Fund (NLCF) and delivered jointly in partnership by Happy Healthy You (HHU) and Race Equality Network (REN). As part of the National Lottery Community Fund's National Collective, Bhip is one of nine health inequities programmes established nationally to address health inequities caused by structural racism and discrimination.
Working alongside communities, Voluntary, Community and Social Enterprise (VCSE) organisations, the NHS, public services, and other partners across Bradford District, Bhip will co-design, test and evaluate community-led approaches that address health inequities driven by structural racism and discrimination, influence policy and practice, drive system change, and generate evidence and learning for Bradford while contributing to the NLCF’s National Collective.
As an innovative five-year programme, Bhip expects to evolve through community engagement, co-design, learning, and evaluation. The Bhip team members should therefore expect their roles to develop over time in response to programme learning, funding, and organisational requirements to achieve its aims.
About you
You are an organised, practical and adaptable administrator who is confident working with both administrative and data systems. You have strong attention to detail and can manage a varied workload, maintain accurate records and make sure routine systems and processes work effectively.
You are comfortable working with digital systems and data, including maintaining databases or CRM, monitoring or evaluation systems, checking the quality and completeness of information and supporting colleagues to use systems consistently. Bhip will be using Upshot as its data collection & evaluation system, you do not need to have used Upshot before, although experience in using Upshot would be an advantage. You are confident learning new systems and working with system providers where changes or improvements are needed.
You communicate clearly, work well with colleagues across different roles and are comfortable following up when information or actions are outstanding. You can work independently within your responsibilities while knowing when something needs to be referred to your manager or another member of the team.
You understand the importance of confidentiality, accurate record keeping and secure handling of information, particularly when working with information provided by communities and programme participants.
The Opportunity
This is an opportunity to join Happy Healthy You (HHU) and be part of a dynamic new team delivering the Bradford Health Inequities Programme (Bhip), an ambitious five-year programme working with communities to create fairer health and care.
You will provide essential administration across HHU and take day-to-day responsibility for Bhip’s data system, making sure information is accurate, complete and accessible. Working closely with colleagues across the programme, you will be an integral part of the team, supporting effective systems, data quality, monitoring and reporting, and helping the team understand progress and demonstrate the difference Bhip is making.
Key Responsibilities
Administration & Coordination
- Provide day-to-day administrative support to the HHU Programme Manager and wider Bhip team, supporting HHU activities and delivery of Bhip
- Maintain effective administrative systems, records, documentation and shared digital files, including Microsoft Teams.
- Coordinate meetings, agendas, minutes, actions, appointments and venue bookings, and prepare documents and other materials as required.
- Support the administration of HHU organisational systems & processes, including HR systems, and help improve administrative processes and ways of working.
Data Management & Upshot
- Take day-to-day responsibility for the effective administration and use of Bhip’s data input, monitoring and evaluation system (Upshot) across Bhip and HHU.
- Monitor the accuracy, completeness and timeliness of data, carrying out routine quality checks and following up with colleagues where required.
- Support Bhip team to use Upshot effectively through practical guidance, training and day-to-day system support.
- Extract, organise and provide accurate data and routine reports to support programme management, monitoring, evaluation and funder reporting.
- Work closely with the Insight & Evaluation Officer, programme managers and other colleagues to understand evolving data requirements and support updates to the evaluation system.
- Liaise with Upshot colleagues to support agreed changes, improvements and dashboard development as programme requirements evolve.
General Responsibilities:
- Work in accordance with HHU and Bhip policies, procedures and agreed ways of working.
- Maintain confidentiality, data protection and appropriate information governance at all times.
- Promote safe, inclusive, anti-racist and anti-discriminatory practice.
- Maintain accurate records and contribute to meetings, reporting and programme activity as required.
- Work collaboratively across HHU, Bhip and with relevant partners and stakeholders.
- Take responsibility for workload, deadlines and ongoing learning and development.
- Undertake other duties appropriate to the level and purpose of the role as HHU and Bhip develop.
Flexibility Clauses:
The duties and responsibilities of this post may be reviewed and amended from time to time, following consultation with the post-holder, to reflect the evolving needs of the Programme. Any changes will be consistent with the level, purpose, and nature of the role.
HHU – DATA AND ADMINISTRATION OFFICER
Experience, Qualifications, Knowledge, Skills, Values & Behaviours, Other
Experience
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Experience of providing effective administration within a busy, agile team, programme or organisation.
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Experience of developing and maintaining administrative systems, records, documentation and digital filing systems.
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Experience of using and maintaining databases, CRM or online monitoring, evaluation and learning (MEL) systems used to manage, monitor and evidence programme activity and impact.
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Experience of checking data quality and completeness, identifying gaps or errors and supporting their resolution.
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Experience of extracting, organising and presenting data or routine reports for colleagues, managers or reporting purposes.
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Experience of supporting colleagues to use digital systems effectively, including providing guidance or practical support.
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Experience of using Upshot or a comparable online monitoring, evaluation and impact-management system.
Qualifications
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Good standard of literacy, numeracy and digital skills, demonstrated through qualifications, training, employment or equivalent practical experience.
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Evidence of relevant learning or professional development.
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Relevant qualification or training in administration, data management, IT or a related area.
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Training in data protection, information governance or use of data/CRM systems.
Knowledge
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Good understanding of effective administrative systems, processes and record keeping.
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Understanding of data quality principles, including accuracy, completeness, consistency and timeliness.
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Awareness of the VCSE sector value, health inequities and how racism, structural discrimination and socio-economic disadvantage can affect health and wellbeing, alongside an understanding of how community-based activity can support people's health, wellbeing and quality of life.
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Understanding of how databases, CRM or monitoring and evaluation systems are used to capture and report programme activity and outcomes.
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Understanding of confidentiality, data protection and secure handling of sensitive information.
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Understanding of good practice in maintaining clear, organised and accessible digital records.
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Understanding of the importance of consistent data collection and recording for monitoring, evaluation and reporting.
Skills
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Strong organisational and administrative skills, able to manage varied tasks, priorities and deadlines effectively.
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Good digital skills, including confident use of Microsoft 365, particularly Word, Excel, Outlook and Teams.
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Strong data-handling skills, able to accurately enter, check, organise, extract and present information using databases, CRM or monitoring systems.
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Excellent attention to detail, with the ability to identify gaps, inconsistencies and errors and take appropriate action to resolve them.
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Ability to learn and confidently use new digital systems and work with system providers to support improvements and changing requirements.
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Strong communication and support skills, able to guide, train and support colleagues to use systems confidently, accurately and consistently.
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Ability to work collaboratively as part of a wider team while managing day-to-day responsibilities independently and knowing when to escalate issues.
Values and Behaviours
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Collaborative, inclusive and supportive, working positively with colleagues and helping others to contribute and develop.
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Community-focused and culturally aware, valuing lived experience and working respectfully with diverse communities.
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Integrity, accountability and professionalism, taking ownership for actions and the quality of your work.
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Commitment to health equity, anti-racism, inclusion and anti-discriminatory practice.
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Resilient and adaptable, with sound judgement and the ability to respond positively to changing priorities and requirements.
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Proactive, practical and solution-focused, willing to identify issues, improve ways of working and follow things through.
Other
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Competent use of Microsoft 365
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Ability to work flexibly, including occasional evenings and weekends
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Ability and willingness to travel locally as required.
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Commitment to personal and professional development.
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Commitment to safeguarding the welfare of others and the ability to identify and appropriately escalate safeguarding concerns.
Ready to help create lasting change?
Closing date for applications: 04 October 2026
Interview date: 15 October 2026